What to consider when using Presence and instant messaging as a way to create a more effective communication within an organization.

The saying “All roads lead to Rome”, could for this week be changed to “All communication roads lead to Barcelona.” The big names in mobility are there; Ericsson, Nokia, Microsoft, RIM, Motorola, Broadcom, Alcatel-Lucent, ZTE Corporation and Huawei and more, but also IT heavy weights such as Google’s Eric Schmidt, Paul Otellini from Intel and …

Continue reading »

Sometimes marketing ideas go way to fast from idea to implementation. Two partnering communication-suppliers in Sweden have together branded what a “Smart company” is, in terms of communication services: A company is defined as smart that gives service to its customers when it suits them, has a mobile way of working and can share relevant …

Continue reading »

Unified communication (UC) is easy to describe from a vendor’s perspective, but an open approach in defining and building a unified is bound to be more successful than a one-size fits all offering. The combined telephony and IT department must identify the internal and external communication patterns to identify what services will increase efficiency and …

Continue reading »