Presence is probably the single most important tool to enable a more effective and efficient communication within and between enterprises and organizations. Presence will allow users to get an immediate view of who is available in the company to have a quick meeting or set up a conference call with. Many surveys show that presence and instant messaging (IM) gives employees the same feeling of quick instantaneous meetings at the coffee-machine that allows them to get fast responses and resolve issues collaboratively.

What to consider when using Presence and instant messaging as a way to create a more effective communication within an organization.

Read the full UC Strategies article here.

The saying “All roads lead to Rome”, could for this week be changed to “All communication roads lead to Barcelona.” The big names in mobility are there; Ericsson, Nokia, Microsoft, RIM, Motorola, Broadcom, Alcatel-Lucent, ZTE Corporation and Huawei and more, but also IT heavy weights such as Google’s Eric Schmidt, Paul Otellini from Intel and Cisco’s John Chanmbers. The line between IT and mobility feels like they are officially gone. More and more users choose mobile devices to access the Internet, so it is not surprising that so many choose to visit this gigantic event.

Check out my report from Mobile World Congress.

Sometimes marketing ideas go way to fast from idea to implementation.

Two partnering communication-suppliers in Sweden have together branded what a “Smart company” is, in terms of communication services:

A company is defined as smart that gives service to its customers when it suits them, has a mobile way of working and can share relevant internal systems with clients and partners. (TelekomIdag)

Read my comment on the TelekomIdag news article about “smart companies” at UC Strategies blog

Unified communication (UC) is easy to describe from a vendor’s perspective, but an open approach in defining and building a unified is bound to be more successful than a one-size fits all offering. The combined telephony and IT department must identify the internal and external communication patterns to identify what services will increase efficiency and productivity.

Read the full UC Strategies article here.