Jason has extensive knowledge of the contact center industry as both a manager of a contact center and responsible for Ericsson’s and subsequently Aastra Technologies global offering from 1997 to 2010. He has practical experience in implementing different business models used in the applications industry and have personally witnessed the change from premise based installations to hosted SAAS solutions. The newest challenges in contact centers include integrating social networks as well as implementing licensing models for SAAS and other models.
“For a number of years I have been responsible for the development of applications with in Unified Communications, including client strategies, Unified Messaging, Social and Employee networking, soft-phone development and Business Process Enabled Communications. Customer Relationship Management solutions where a holistic approach to the acquiring, delivery and support processes are strategically important have been other areas that I have focused on.”
Jason, a dual citizen of USA and Sweden, has a Masters of Business Administration (MBA) from Heriot-Watt University, Great Britain and live with his wife and four children in Nacka south-east of Stockholm, Sweden.
“I have extensive knowledge from the contact center industry and have held positions as IT-manager for call centers, supported sales of solutions, as well as developing and managing various types of solutions. I have worked within the telecom industry covering a vast array of areas such as Unified Communications, Enterprise CTI applications, contact centers, Mobile Commerce, MMS (Multimedia Messaging Solutions) and IMS (IP Multimedia Subsystems).”
In these roles he has been managing staff from 30 to 140 people within project management, product management and r&d groups. He has been involved in the customer care market with solutions for financial institutions, travel and transport industry, commerce and other segments of the industry for close to two decades.
He is an appreciated and inspiring speaker who has spoken at several expos and tradeshows in Europe, South America and the United States as well as written articles and books about customer care, e-commerce and Mobile Internet as well as trends in technology and strategic directions.
Between 2005 and 2007, he had three fiction books published in Sweden.
Mostbet Az?rbaycan il? rahatl?q v? etibarl?l???n tad?n? ç?xar?n!
Mostbet azerbaycan, sür?tli v? asan giri?, geni? oyun çe?itlili?i, yüks?k oranlar v? mü?t?ri m?mnuniyy?ti il? siz? mük?mm?l bir bahis t?crüb?si t?min edir. H?r zaman Mostbet Az?rbaycan’? seçin, u?ur sizinl? olsun!
MostBet, kazanmak için do?ru adrestir! Heyecan verici spor bahisleri ve canl? casino deneyimi için hemen
Mostbet türkiye giri? yap?n. En yüksek oranlarla kazançlar?n?z? art?r?n ve e?lenceyi doruklarda ya?ay?n! Gel, kazanmaya ba?la ve unutulmaz bir oyun deneyimi ya?a!
Mostbet, etibarl? v? t?hlük?siz onlayn kazino platformas? kimi tan?n?r. ?stifad?çil?r burada geni? oyun seçimi, yüks?k keyfiyy?tli xidm?t v? sür?tli öd?ni?l?rd?n faydalana bil?rl?r.
beretta-92.com ed?r?k, oyunçular kazino oyunlar?na, idman m?rcl?rin? v? canl? diler oyunlar?na rahatl?qla daxil ola bil?rl?r. Sayt, mü?t?ri m?mnuniyy?tini ön planda saxlayaraq, istifad?çil?r? 24/7 d?st?k xidm?ti t?qdim edir. Mostbet, t?hlük?sizliy? ciddi yana??r, bu da oyunçular?n m?lumatlar?n?n qorunmas?n? t?min edir. Oyunçular burada ?yl?nc?li v? etibarl? bir mühitd? oynama?a d?v?t olunurlar.
Door de jaren heen heeft iDEAL een uitstekende reputatie opgebouwd als top betaalmethode. Ongeacht de reputatie raad ik spelers aan om de voor- en nadelen in overweging te nemen voordat ze de sprong wagen. Zoek naar top
online casino ideal op de ZNAKI.fm website. iDEAL staat bekend om zijn robuuste verdediging, die ervoor zorgt dat de financi?le en persoonlijke gegevens van gebruikers beschermd zijn. Het maakt gebruik van 2-factor authenticatie om er zeker van te zijn dat de gebruiker die de transactie uitvoert eigenaar is van de bankrekening. Een ander belangrijk voordeel van deze betaalmethode is de snelheid. Gebruikers kunnen genieten van bijna onmiddellijke online transacties – nog een reden waarom deze betaalmethode de voorkeur geniet van casinospelers. iDEAL heeft echter ook een aantal nadelen waar rekening mee moet worden gehouden. Een daarvan is dat het niet wordt geaccepteerd in NL online casino’s, wat een groot nadeel is voor spelers in die regio. Een ander nadeel is dat deze betaalmethode geen geldopnames verwerkt. Terwijl stortingen een makkie zijn, moeten spelers alternatieve betaalmethoden overwegen voor opnames.
Pin Up casinonun mobil uygulamas?n? tamamen ücretsiz olarak indirebilirsiniz, bu nedenle kurulumunda herhangi bir sorun yoktur. Sadece kumar kulübünün sitesini
https://pinup-casino-24.com/ ziyaret etmeniz ve orada mobil sürümlerin bulundu?u bir bölüm bulman?z gerekir. Pinup online casinonun mobil versiyonu IOS’un yan? s?ra Android cihazlarda da desteklenmektedir.
Casino Glory’s services are centered on dependability and safety. For its customers in Bangladesh, the platform guarantees safe transactions and data protection through the use of cutting-edge encryption technology.
Glory casino Bangladesh becomes the preferred platform for a stress-free gaming experience when you combine that with the availability of local payment alternatives.
